Due to the increasing spread of COVID-19 and expanding restrictions on domestic and international travel, and in accordance with national, state and local governments prohibiting large group gatherings, Disney On Ice presents Worlds of Enchantment scheduled on April 9 - 12, 2020 at the KFY Yum! Center in Louisville has been cancelled. Ticketmaster will automatically process refunds for the cancelled event. They will email customers once it has been processed and let them know it will take 7-10 business days for the refund to show up on their statement. If tickets were purchased through any other website, customers will need to contact that company for their refund. If tickets were purchased at the venue box office, tickets must be taken back to the box office to have the refund processed.